Hi, I’m Katie. Habitual Googler. Need-to-knower. Equal parts curious and practical.
I’m currently a Senior Content Strategist with Think Company.
I think about content as a foundation people rely on, especially when they’re already a little stuck or overwhelmed. My job is to get them unstuck and on their way to what they need.
I focus on clarity, structure, and usefulness so people can find what they need quickly and actually understand it when they do. I’m especially drawn to complex spaces, where things are high stakes and often confusing, like finance, health, scientific research, and telecom. That’s where good content makes a real difference.
At the end of the day, I care about helping people feel a little more confident and a little less frustrated when they’re trying to get something done.
Resumé
What I’m up to now
Sr. Content Strategist | Think Company | 06/2026 – Present
- Define and drive content strategy across end-to-end product experiences
- Craft product content across multimodal experiences
- Partner with product, design, engineering, and research to create cohesive, intuitive experiences
- Develop and scale voice and tone, content frameworks, reusable patterns, and governance systems
- Use research, behavioral data, and usability insights to improve product language, taxonomy, information architecture, and user outcomes
What came before
- Content Specialist | Square | 5/2022 – 02/2026
- Librarian | University of Minnesota | 11/2017-5/2022
- Data Indexer | IHME | 7/2016-10/2017
